Frequently Asked Questions
Everything you need to know about bringing MOVA into your home.
What makes MOVA home products unique?
MOVA focuses on the intersection of modern aesthetics and sustainable craftsmanship. Every piece is curated for durability and timeless design, ensuring your home remains both functional and stylish for years to come.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. For larger furniture items or white-glove delivery services, please allow 2-3 weeks for specialized handling and setup.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable unless they arrive damaged.
Do you offer international shipping?
Yes, MOVA ships to over 50 countries. International shipping rates and delivery times vary by location and will be calculated at checkout.
How can I track the status of my furniture delivery?
Once your order is dispatched, you will receive an email with a tracking number. For large freight deliveries, our carrier will contact you directly to schedule a convenient delivery window.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options through Affirm for larger home investments.